Privacy policy

1. Introduction

RATEFPV ("we", "us", "our") operates the https://www.ratefpv.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
  • Email address
  • Name and billing/shipping address
  • Phone number
  • Payment information (payment processing is handled securely by our third-party payment providers, we do not store your full credit card details on our servers)
  • Cookies and usage data

Usage Data

We may also collect information on how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

3. How We Use Your Information

We use the collected data for various purposes:
  • To process and fulfill your orders, including shipping and customer service
  • To provide and maintain our Service
  • To notify you about changes to our Service or your order
  • To provide customer support
  • To improve our website and products based on your feedback and usage patterns
  • To detect, prevent and address technical issues, fraud, and abuse
  • To comply with legal obligations

4. Sharing Your Personal Data

We only share your personal data with third parties in the following limited circumstances:
  • Service Providers: We may share your information with third-party service providers who help us process payments, ship orders, analyze website traffic, and operate our business. These third parties are only allowed to use your data in accordance with our instructions and applicable privacy laws.
  • Legal Requirements: We may disclose your personal data if required by law, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal process.
  • Business Transfers: If RATEFPV is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
We do not sell your personal information to third parties for marketing or any other purposes without your explicit consent.

5. Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Common uses of cookies on our site include:
  • Remembering your preferences for checkout
  • Tracking website traffic and usage patterns to improve the user experience
  • Keeping you logged in to your account when you return to our site

6. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

7. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:
  • The right to access, update or delete the information we have on you
  • The right of rectification: you have the right to have your information corrected if it is inaccurate or incomplete
  • The right to object: you have the right to object to our processing of your Personal Data
  • The right of restriction: you have the right to request that we restrict the processing of your personal data
  • The right to data portability: you have the right to receive a copy of the data we hold on you in a machine-readable format
  • The right to withdraw consent: you have the right to withdraw your consent at any time where we relied on your consent to process your personal data
To exercise any of these rights, please contact us at sales@ratefpv.com.

8. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.